I am a passionate and highly skilled Senior UX Researcher with a knack for turning complex user needs into actionable insights that drive product development.

I possess a deep understanding of research methodologies and a genuine empathy for users, which shines through in my approach. My clear communication ensures research findings are effectively used by all teams, and my collaborative spirit fosters a positive and learning environment.

I’ve gained 5 years experience working as a Senior UX researcher in a fast paced retail / e-commerce environment and the charity sector. Prior to that, I spent 15 years working in marketing, communications and editorial in B2B online publishing, classifieds and e-commerce / retail in a range of roles all focused around understanding and changing customer behaviour to meet business objectives.

In short, I bring a user-centric approach, expertise, and positive energy to any team.